Shipping Protection
SHIPPING PROTECTION POLICY
Optional Shipping Protection
At checkout, customers may choose to add Shipping Protection to their order for an additional fee of $2.99. This service provides coverage in the event that your order is lost, stolen, or damaged during transit after it has been shipped.
Coverage Details
- If your protected order is lost, stolen, or arrives damaged, you are eligible for a full refund or replacement (if the item is still available).
- Claims must be submitted within 10 days of the marked delivery date or the expected delivery window if the order never arrives.
- Proof of damage or non-delivery may be required to process your claim.
Exclusions
- Orders without Shipping Protection are not covered under this policy once they have been confirmed as shipped.
- This protection does not cover issues related to incorrect shipping addresses provided by the customer or delays caused by carriers.
How to File a Claim
To begin a claim, please contact our Customer Service team at [email protected] with your order number and a brief description of the issue.
Shipping Protection
SHIPPING PROTECTION POLICY
Optional Shipping Protection
At checkout, customers may choose to add Shipping Protection to their order for an additional fee of $2.99. This service provides coverage in the event that your order is lost, stolen, or damaged during transit after it has been shipped.
Coverage Details
- If your protected order is lost, stolen, or arrives damaged, you are eligible for a full refund or replacement (if the item is still available).
- Claims must be submitted within 10 days of the marked delivery date or the expected delivery window if the order never arrives.
- Proof of damage or non-delivery may be required to process your claim.
Exclusions
- Orders without Shipping Protection are not covered under this policy once they have been confirmed as shipped.
- This protection does not cover issues related to incorrect shipping addresses provided by the customer or delays caused by carriers.
How to File a Claim
To begin a claim, please contact our Customer Service team at [email protected] with your order number and a brief description of the issue.
Product Information
Product Information
Shipping & Returns
Shipping & Returns
Description
SHIPPING PROTECTION POLICY
Optional Shipping Protection
At checkout, customers may choose to add Shipping Protection to their order for an additional fee of $2.99. This service provides coverage in the event that your order is lost, stolen, or damaged during transit after it has been shipped.
Coverage Details
- If your protected order is lost, stolen, or arrives damaged, you are eligible for a full refund or replacement (if the item is still available).
- Claims must be submitted within 10 days of the marked delivery date or the expected delivery window if the order never arrives.
- Proof of damage or non-delivery may be required to process your claim.
Exclusions
- Orders without Shipping Protection are not covered under this policy once they have been confirmed as shipped.
- This protection does not cover issues related to incorrect shipping addresses provided by the customer or delays caused by carriers.
How to File a Claim
To begin a claim, please contact our Customer Service team at [email protected] with your order number and a brief description of the issue.
